Refund policy

Return & Refund Policy

Last Updated: June 2026

At Collection 4U, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

7-Day Return Policy

We offer a 7-day return policy from the date of delivery.

To be eligible for a return:

- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- The return request must be submitted within 7 days of receiving the order.
- Proof of purchase or order confirmation may be required.

How to Request a Return

To initiate a return, please contact us at:

Email: collection4u.com@gmail.com

Once your request is reviewed and approved, we will provide you with the return address and further return instructions.

Please do not send any product back without contacting us first.

Refund Process

After receiving and inspecting the returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed within a reasonable timeframe through the original payment method whenever applicable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging.

We will review the issue and provide an appropriate resolution.

Non-Returnable Items

The following items may not be eligible for return:

- Used products
- Products damaged due to customer misuse
- Products returned after the 7-day return period
- Personalized or customized items (if applicable)

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

Order Cancellation

Orders may be cancelled before shipment. Once an order has been dispatched, it may no longer be eligible for cancellation and will be subject to the return process.

Contact Information

For any questions regarding returns or refunds, please contact: